Shipping policy
QP Sport - Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur.
Shipping rates & delivery estimates
We ship all orders for free by standard air. Expedited shipping is available at an extra cost (depending on your delivery country) this will be calculated and displayed at checkout.
Shipment to P.O. boxes.
We cannot ship to PO Box addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.qpsport.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
QP Sport is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our refund policy provides detailed information about options and procedures for returning your order.